1. Are you licensed to fly a drone over my listing?
Yes. Our pilots hold Advanced RPAS certificates from Transport Canada — the level required to fly inside controlled airspace and closer than 30 metres to people not involved in the flight. Whether a specific address needs that level depends on where it sits, so we check the airspace for your listing before we book it, and where it falls inside controlled airspace we also pull a NAV CANADA flight authorization for that site before the shoot.
2. Are you insured?
Yes, we carry commercial liability insurance for aerial operations. If your brokerage needs a certificate naming the property or the seller, ask when you book and we will arrange it.
3. What happens if the airspace does not allow a flight?
We tell you before you book, not on the shoot day. Some addresses — much of downtown Toronto under Billy Bishop, for instance — are not realistically flyable. In those cases we drop the aerials from the package and put the budget somewhere it does more good.
4. Does the certification actually matter to me as the agent?
It does. If an uncertified operator flies your listing and there is an incident, the exposure does not stay with the pilot — it is your listing, your seller’s property and your name attached to the marketing. Hiring a certified, insured operator removes that whole category of risk.